Taobao Helps Public Fight SARS-like Virus
"We don't allow any price increase on the masks. I hope you all enjoy the Chinese New Year," Taobao said.
Binwei Wang
Jan 22,2020,07:55

Taobao announces that it promises not to allow merchants to raise prices to sell masks on its mobile platform on its official Weibo account today. Taobao, China's most popular mobile commerce platform operated by Alibaba Group Holdings Ltd. (NYSE: BABA)

(Source: Taobao’s Weibo)

The outbreak of a mysterious new virus in the city of Wuhan, Hubei, China in December 2019. The pathogen was initially identified as a new coronavirus, and the United Nations World Health Organization has named this SARS-like virus 2019-nCoV. Reported by a combination of Chinese media such as China Central Television(CCTV) and Xinhua.

Nanshan Zhong, leader of the high-level expert group of China National Health Committee said, “People should raise awareness and vigilance.” He added in the interview with CCTV, “If you feel uncomfortable and have a cold, you must go to a fever clinic and wear a mask.” 

Taobao is the first e-commerce platform in China that stands out for helping public against 2019-nCoV. It announces that the company will provide special subsidies for masks to keep prices from rising. And this platform says on its Weibo that consumers can search keywords such as surgical masks on Taobao App to find the nearby offline pharmacy stores that offer the surgical masks.

If the masks are shipped by Taobao merchants, the delivery fee will be covered by the shipping company.

According to information released by the United States Disease Control and Prevention Center, from January 17th, 2019-nCoV-related symptoms entry inspections will be conducted for passengers from Wuhan, China to the three major United States entry airports including San Francisco, New York, and Los Angeles.

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