Taobao Helps Public Fight SARS-like Virus

"We don't allow any price increase on the masks. I hope you all enjoy the Chinese New Year," Taobao said.

Author: Binwei Wang   

Taobao has vowed not to allow merchants to raise prices to sell masks on its mobile platform on its official Weibo account today.

China's most popular mobile commerce platform is operated by Alibaba Group Holdings Ltd. (NYSE: BABA; HKEX: 9988).

(Source: Taobao's Weibo)

The outbreak of a mysterious virus in the city of Wuhan, Hubei province, occurred in December 2019. The pathogen was initially identified as a new coronavirus, and the United Nations World Health Organization has named this SARS-like virus 2019-nCoV, as reported by various Chinese media.

Nanshan Zhong, the leader of an expert group at the China National Health Committee said, "People should raise awareness and vigilance." He added in the interview with CCTV, "If you feel uncomfortable and have a cold, you must go to a fever clinic and wear a mask." 

Taobao is the first e-commerce platform in China that stands out for helping the public against 2019-nCoV. It announced it will provide subsidies for masks to keep prices from rising. And this platform says on its Weibo that consumers can search keywords such as surgical masks on Taobao App to find the nearby offline pharmacy stores that offer the surgical masks.

If the masks are shipped by Taobao merchants, the delivery fee will be covered by the shipping company.

According to information released by the U.S. Disease Control and Prevention Center, from January 17, 2019-nCoV-related symptoms entry inspections will be conducted for passengers from Wuhan to the three major U.S. entry airports including San Francisco, New York and Los Angeles.